Responsible Gaming
Gaming Should Be Entertainment
At Level Up Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It's important to play within your means and maintain control over your gaming activities.
We're committed to promoting responsible gaming practices and supporting players in Australia who want to enjoy gaming safely.
Age Verification
Online gaming in Australia is only available to players aged 18 years and over. By accessing Level Up Casino, you confirm that you are at least 18 years of age and meet all legal requirements to participate in online gaming in your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours, you may be developing a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding or lying about your gambling activities
- Neglecting family, friends, work, or study due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money to gamble or pay gambling debts
- Unable to cut down or stop gambling despite wanting to
- Using gambling to escape problems or negative feelings
- Risking important relationships or opportunities because of gambling
If you identify with any of these signs, help is available.
Self-Help Tools & Player Protections
Level Up Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a daily, weekly, or monthly period
- Loss Limits: Set a limit on the maximum amount you're willing to lose
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
- Account Closure: Permanently close your account if you wish to stop playing
We encourage you to use these tools proactively to maintain responsible gaming habits.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:
Australian Support Services
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling -
Gambler's Help
Phone: 1800 858 858 (toll-free)
Provides counselling, support groups, and practical assistance across Australia
International Support Services
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GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. There is no shame in reaching out, and support is available 24/7.
Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au today.
Your wellbeing is important to us. Gaming should be fun—if it's not, help is just a call away.